Terms of Service

Introduction

Welcome to Elliot Martin LLC, a premium e-commerce store specializing in men's clothing located in Dubai. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.

1. Acceptance of Terms

By accessing or using the Elliot Martin LLC website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree to these terms, please do not use our website.

2. Changes to Terms

Elliot Martin LLC reserves the right to modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.

3. Eligibility

By using our website, you represent and warrant that you are at least 18 years of age or are using the site under the supervision of a parent or guardian. You also agree to provide accurate, current, and complete information during the registration and purchase process.

4. Account

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Orders and Payment

5.1. Order Acceptance

All orders placed through our website are subject to acceptance by Elliot Martin LLC. We reserve the right to refuse or cancel any order at any time for any reason.

5.2. Pricing and Availability

All prices are listed in AED (United Arab Emirates Dirham) and are subject to change without notice. We make every effort to ensure the accuracy of pricing and availability information; however, errors may occur. If we discover an error in the pricing or availability of an item you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.

5.3. Payment Methods

We accept various payment methods, including major credit cards and other payment methods as indicated on our website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge that payment method for the total amount of your purchase.

6. Shipping and Delivery

Elliot Martin LLC ships products within Dubai and to select international locations. Shipping costs and delivery times vary depending on the destination and shipping method selected. We are not responsible for delays caused by carriers or customs clearance processes.

7. Returns and Exchanges

7.1. Return Policy

We accept returns of unused, unworn, and undamaged items within 30 days of purchase. To initiate a return, please contact our customer service team for instructions. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

7.2. Exchange Policy

If you wish to exchange an item, please contact us within 30 days of purchase. Exchanges are subject to product availability. The customer is responsible for shipping costs associated with exchanges unless the exchange is due to a defect or error on our part.

8. Intellectual Property

All content on the Elliot Martin LLC website, including but not limited to text, graphics, logos, images, and software, is the property of Elliot Martin LLC or its content suppliers and is protected by international copyright laws. You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.

9. Limitation of Liability

Elliot Martin LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products, even if we have been advised of the possibility of such damages. In no event shall our total liability to you for all damages exceed the amount you paid for the product that gave rise to the claim.

10. Governing Law

These Terms of Service and any disputes arising out of or related to these terms or your use of our website shall be governed by and construed in accordance with the laws of the United Arab Emirates.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Elliot Martin LLC
Email: support@elliotmartin.ae
Phone: +971-58-526-7460

Thank you for choosing Elliot Martin LLC. We appreciate your business and look forward to serving you.